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<title>Aetna Member Services reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about Aetna Member Services customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>Aetna Member Services review by J</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_18153.html</link>
<pubDate>Wed, 03 Aug 2011 15:25:40 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Aetna is a nightmare. I had to push 0 repeatedly to speak to a "human" and both times they treated me rudely. Very abrupt and pretend they don't know anything about insurance. Keep passing me on to another "human" that never answers. When I ask what ]]></description>
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<title>Aetna Member Services review by scot</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_15539.html</link>
<pubDate>Thu, 19 May 2011 05:44:18 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 5.0 out of 5: Excellent.  Comments from customer: What the f... is Aetna thinking.  For the money I pay them every month, can't they afford to pay a real live person to answer phones.  I curse their damned automated voice system every time I have to call them.]]></description>
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<title>Aetna Member Services review by a gethuman user</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_14867.html</link>
<pubDate>Fri, 22 Apr 2011 17:38:28 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This number is the normal member service number and does NOT take you directly to a human.  Half the time you call it, they refer you to the website and say their reps are not available.  No shortuct or help here.]]></description>
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<title>Aetna Member Services review by maryjane</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_9491.html</link>
<pubDate>Thu, 21 Oct 2010 19:10:37 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I am the plan admisistrator for a small business that spends over $150K per year for Aetna insurance for a fairly young group at that.  I called to make a simple change on a SS# and I was redirected from 888.287.4206 to 800.624.0756 to 860.273.0123 t]]></description>
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<title>Aetna Member Services review by a gethuman user</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_6223.html</link>
<pubDate>Thu, 24 Jun 2010 13:02:29 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Was on hold for 30 minutes and then was disconnected....What ever happend to speakiing with a live person?  terrible system.]]></description>
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<title>Aetna Member Services review by a gethuman user</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_4931.html</link>
<pubDate>Thu, 29 Apr 2010 18:21:19 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: very difficult to reach a live person. menus are not friendly, and they obviously do NOT want you to speak with anyone]]></description>
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<title>Aetna Member Services review by Sickpatient</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_4601.html</link>
<pubDate>Wed, 14 Apr 2010 20:47:23 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Voice response software does not recognize vocal inputs. Maze of robotic menu options. Almost impossible to get a human or get help. A nightmare. Imagine being sick and trying to use this so-called service to check you coverage. Disgraceful.]]></description>
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<title>Aetna Member Services review by mr patient</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_4249.html</link>
<pubDate>Mon, 29 Mar 2010 15:39:52 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 4.0 out of 5: Good.  Comments from customer: Must go through a maze of menu options before speaking to a live person.  ]]></description>
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<title>Aetna Member Services review by a gethuman user</title>
<link>http://gethuman.com/Aetna_Member_Services/customer-review_2411.html</link>
<pubDate>Fri, 11 Dec 2009 20:22:13 +0000</pubDate>
<description><![CDATA[Aetna Member Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: It took me 2.5 hours and 9 people in multiple countries to find out the following: (1) how much the dental rider would be for my individual plan, (2) what was the minimum number of months I had to carry it, and (3) basic coverage information for the ]]></description>
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