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<title>Aetna customer reviews, customer service news, stories, tips, and ratings</title>
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<title>Aetna customer service tip from FormerEmployee</title>
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<pubDate>Wed, 10 Jun 2009 17:55:32 +0000</pubDate>
<description><![CDATA[Aetna tip: In some of the phone trees, and at some prompts, just saying "representative" will move you to the queue for a live person (sometimes you will have to say this several times).  ]]></description>
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