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<title>Aetna reviews, customer service news, stories, tips, and ratings</title>
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<title>Aetna review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/27716/</link>
<pubDate>Tue, 01 May 2012 12:47:04 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 3.0 out of 5: Average.  Comments from customer: they had to re-direct me to the correct location.]]></description>
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<title>Aetna review by karrie</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/25847/</link>
<pubDate>Sat, 31 Mar 2012 12:51:39 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 0.0 out of 5: Horrible.  Comments from customer: The office is open M-F 8-6, not 24 hrs. Called twice. First answered member questions which took several minutes. Second time bypassed voice by pressing "0" three times.]]></description>
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<title>Aetna review by IvCNuB4</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/22516/</link>
<pubDate>Thu, 15 Dec 2011 18:57:44 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 1.0 out of 5: Horrible.  Comments from customer: That email address doesn't work. It gets rejected back as "non-existent"]]></description>
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<title>Aetna review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/21805/</link>
<pubDate>Thu, 17 Nov 2011 18:29:43 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: was sent to disconnected numbers twice - you think they'd know...]]></description>
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<title>Aetna review by anonymous</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/21647/</link>
<pubDate>Sat, 12 Nov 2011 13:43:58 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Aetna agent Linda G. Waited on the phone with me and spoke to the hospital about my claim. This is an awesome agent that works for Aetna.]]></description>
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<title>Aetna review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/11941/</link>
<pubDate>Wed, 19 Jan 2011 15:34:03 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: I never was able to get to the person I was needing.  I was directed to 888-247-1023, which is a recording only.]]></description>
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<title>Aetna review by adios aetna</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/10976/</link>
<pubDate>Fri, 17 Dec 2010 23:27:32 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Problem with coverage surfaced in June of 2010. Wasn't resolved until October. 40 + communications and.  The epitome of big business customer no-service.  ]]></description>
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<title>Aetna review by mikiecc</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/10376/</link>
<pubDate>Mon, 29 Nov 2010 19:22:13 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 3.0 out of 5: Average.  Comments from customer: very slow]]></description>
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<title>Aetna review by Grace</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/10014/</link>
<pubDate>Fri, 12 Nov 2010 01:30:08 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: I work at a busy health care facility. I was checking on a pre certification and the woman I spoke with from Aetna spoke to me VERY unprofessionally. When I make calls to insurance I am very courteous and I want to same from the other end. I was tran]]></description>
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<title>Aetna review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/8430/</link>
<pubDate>Fri, 10 Sep 2010 00:00:44 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Phone experience with Aetna customer support has been good.  But resolving a claim has taken 7 months.  Customer service does not talk to provider service & provider service was a joke. Ultimately problem was Aetna had recorded my doctor's 'physician]]></description>
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<title>Aetna review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna/6759/</link>
<pubDate>Thu, 15 Jul 2010 18:41:51 +0000</pubDate>
<description><![CDATA[Aetna rating from customer: 4.0 out of 5: Good.  Comments from customer: REDIRECTED ME TO ANOTHER # BUT IT WENT THROUGH IMMEDIATELY.]]></description>
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