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<title>Aetna reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Aetna customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>Aetna review by IvCNuB4</title>
<link href="http://gethuman.com/Aetna/customer-review_22516.html" ></link>
<id>urn:uuid:de07d3f0-d26b-3121-9e5f-6fa85d4353ef</id>
<updated>2011-12-15T18:57:44+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 1.0 out of 5: Horrible.  Comments from customer: That email address doesn't work. It gets rejected back as "non-existent"]]></summary>
</entry>
<entry>
<title>Aetna review by a gethuman user</title>
<link href="http://gethuman.com/Aetna/customer-review_21805.html" ></link>
<id>urn:uuid:e2a4fc1d-c292-7492-2818-c6d2b0166299</id>
<updated>2011-11-17T18:29:43+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: was sent to disconnected numbers twice - you think they'd know...]]></summary>
</entry>
<entry>
<title>Aetna review by anonymous</title>
<link href="http://gethuman.com/Aetna/customer-review_21647.html" ></link>
<id>urn:uuid:e7a763f2-4ef9-29c8-bb02-56bbebae9524</id>
<updated>2011-11-12T13:43:58+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Aetna agent Linda G. Waited on the phone with me and spoke to the hospital about my claim. This is an awesome agent that works for Aetna.]]></summary>
</entry>
<entry>
<title>Aetna review by a gethuman user</title>
<link href="http://gethuman.com/Aetna/customer-review_11941.html" ></link>
<id>urn:uuid:ee9443f6-1afb-3b1a-2a97-ec517f70ddf3</id>
<updated>2011-01-19T15:34:03+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: I never was able to get to the person I was needing.  I was directed to 888-247-1023, which is a recording only.]]></summary>
</entry>
<entry>
<title>Aetna review by adios aetna</title>
<link href="http://gethuman.com/Aetna/customer-review_10976.html" ></link>
<id>urn:uuid:03a0feda-6abd-b07c-af06-21819276a277</id>
<updated>2010-12-17T23:27:32+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Problem with coverage surfaced in June of 2010. Wasn't resolved until October. 40 + communications and.  The epitome of big business customer no-service.  ]]></summary>
</entry>
<entry>
<title>Aetna review by mikiecc</title>
<link href="http://gethuman.com/Aetna/customer-review_10376.html" ></link>
<id>urn:uuid:dcfd5eea-050f-6c4b-55b2-3840f00379ba</id>
<updated>2010-11-29T19:22:13+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 3.0 out of 5: Average.  Comments from customer: very slow]]></summary>
</entry>
<entry>
<title>Aetna review by Grace</title>
<link href="http://gethuman.com/Aetna/customer-review_10014.html" ></link>
<id>urn:uuid:1b9827bb-2ea0-65be-4af5-185a0ab54e8a</id>
<updated>2010-11-12T01:30:08+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 2.0 out of 5: Poor.  Comments from customer: I work at a busy health care facility. I was checking on a pre certification and the woman I spoke with from Aetna spoke to me VERY unprofessionally. When I make calls to insurance I am very courteous and I want to same from the other end. I was tran]]></summary>
</entry>
<entry>
<title>Aetna review by a gethuman user</title>
<link href="http://gethuman.com/Aetna/customer-review_8430.html" ></link>
<id>urn:uuid:d9d868d5-73cc-4fe9-f2be-de4f421c9c01</id>
<updated>2010-09-10T00:00:44+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Phone experience with Aetna customer support has been good.  But resolving a claim has taken 7 months.  Customer service does not talk to provider service & provider service was a joke. Ultimately problem was Aetna had recorded my doctor's 'physician]]></summary>
</entry>
<entry>
<title>Aetna review by a gethuman user</title>
<link href="http://gethuman.com/Aetna/customer-review_6759.html" ></link>
<id>urn:uuid:29b23d61-db2f-d610-1363-cf7066068e00</id>
<updated>2010-07-15T18:41:51+00:00</updated>
<summary type="html" ><![CDATA[Aetna rating from customer: 4.0 out of 5: Good.  Comments from customer: REDIRECTED ME TO ANOTHER # BUT IT WENT THROUGH IMMEDIATELY.]]></summary>
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