Customer help tips and suggestions from others
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(anonymous person)
30 Nov, 2009
(3 mos ago)
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"I said absolutely nothing and eventually got transferred to a representative."
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4 of 5 found this useful
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FormerEmployee:
10 Jun, 2009
(9 mos ago)
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"In some of the phone trees, and at some prompts, just saying "representative" will move you to the queue for a live person (sometimes you will have to say this several times)."
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2 of 2 found this useful
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kk:
30 Nov, 2009
(3 mos ago)
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"I quite literally can not get to a representative on aetna. I am not a member and not a medical professional, and want to know about whether my doctor is covered if I switch to aet..."
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