AT&T U-Verse Reviews, Customer Opinions & Feedback from GetHuman.com

AT&T U-Verse customer support at a glance

99 user ratings

3.8/5

Good

Customer care available

Most recent review

Most recent user tip

frustrated , 1 day ago
"customer service not helpful BUT most are kind. They transfer you over to tier 1. If tier 1 can't help, they transfer yo..."


Horrible

2 mins wait time

Anonymous, 5 days ago
"Most un-user friendly system I have found. Takes too long to figure out how to get to a person. Once connected with an..."


Excellent

90 mins wait time

Anonymous, 8 days ago
"Got picked up right away, after just being disconnected after more then an hour waiting on the "regular" customer servic..."


Excellent

less than 1 min wait time

Anonymous, 12 days ago
"Cable goes out EVERY DAY and customer service did not know how to fix it."


Horrible

10 mins wait time

Anonymous, 13 days ago
"Couldn't have been quicker."


Excellent

less than 1 min wait time

Next 5 reviews » See ratings over time

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mema98: 19 Dec, 2009 (8 mos ago)	"Could not get remote to work. Tried ALL internet tips, nothing worked! Called 8002882020 15 times and could not get anyone eventhough internetsays 24/..." more »
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Recent reviews & ratings
"customer service not help..."	for AT&T U-Verse
"Most un-user friendly sys..."	for AT&T U-Verse
"Got picked up right away,..."	for AT&T U-Verse
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