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AT&T U-Verse customer support at a glance

99 user ratings
   3.8/5
Good
Customer care available by phone (6 numbers)   email   web   live chat   + add
Most recent review "customer service not helpful..." -frus..., 1 day ago  see 1 review  write a review
Most recent user tip "Could not get remote to work. ..." -mema..., 8 mos ago  see 20 tips  leave a tip


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AT&T U-Verse customer service reviews 1 - 5 of 102

frustrated , 1 day ago
"customer service not helpful BUT most are kind. They transfer you over to tier 1. If tier 1 can't help, they transfer yo..."
      
Horrible
2 mins wait time
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Anonymous, 5 days ago
"Most un-user friendly system I have found. Takes too long to figure out how to get to a person. Once connected with an..."
      
Excellent
90 mins wait time
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Anonymous, 8 days ago
"Got picked up right away, after just being disconnected after more then an hour waiting on the "regular" customer servic..."
      
Excellent
less than 1 min wait time
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Anonymous, 12 days ago
"Cable goes out EVERY DAY and customer service did not know how to fix it."
      
Horrible
10 mins wait time
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Anonymous, 13 days ago
"Couldn't have been quicker."
      
Excellent
less than 1 min wait time
read full review »
  Next 5 reviews »   See ratings over time
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Tips and feedback from others

mema98:
19 Dec, 2009 (8 mos ago)
"Could not get remote to work. Tried ALL internet tips, nothing worked! Called 8002882020 15 times and could not get anyone eventhough internetsays 24/..." more »
 add your tip or story »  see all tips and stories (20) »



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