AT&T Tip from Neil Boykin

 by Neil Boykin - 2 years ago

“I was having a problem with logging on to e-mail. I called AT&T customer assistance, which I had done before to no avail. When I spoke to your rep. we went over the problem and I mentioned I called before to no avail. I had to leave for a doctors appt. and the lady told me she would call back that same afternoon.She called around 5pm the same day. She went over several things with me and resolved the problem in about 45 minutes.This young lady was courteous,tactfull, freindly, knowledgeable, and everything you would want an employee to be. Please forward this thank you to supervisors and her for her kind assistance. All I know about her is her name was MONIA. Thank you. Neil Boykin”