review by adwrighter for AT&T support

AT&T support at a glance

56 user ratings
   2.9/5
Average
Customer care available by phone   by email   by web   by IM/chat  


Review by adwrighter

"Representative was unhelpful or unable to help. Would not connect me with supervisor. Would not answer a question on phone rates from our company, because our CEO was out of town! Called twice before I could wrestle the rate information from them."
Customer service rating 1 out of 5: Horrible
Communication rating 1 out of 5: Horrible
Hold time 2 mins
Date reported Fri, 6 Nov 2009 (14 days ago)
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