Review for AT&T support

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AT&T customer support at a glance
138 user ratings
   3.2/5
Average
Customer care available by phone (13 numbers)   email   web (1)   live chat (1)   + add
Most recent review "Service appeared excellent H..." -Anon, 6 days ago  see 140 reviews  write a review
Most recent user tip "Biggest chunk of money out of ..." -Drea..., 5 mos ago  see 25 tips  leave a tip

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Review by anonymous customer

"I tried your method of just hitting O at every prompt and was, to my astonishment, immediately connected with a live person. Her name was Darlene and she answered all my questions and provided me with more service for less money!!! I have had such bad experience with AT&T that I was completely blown away!!!"
Customer service rating 5 out of 5: Excellent
Communication rating 5 out of 5: Excellent
Hold time 1 min
Date reported Tue, 13 Oct 2009 (5 mos ago)
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