AT&T customer service tips

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AT&T customer support at a glance

142 user ratings
   3.2/5
Average
Customer care available by phone (13 numbers)   email   web (1)   live chat (1)   + add
Most recent review "I was HUNG UP ON twice-using..." -Anon, 6 days ago  see 1 review  write a review
Most recent user tip "Biggest chunk of money out of ..." -Drea..., 5 mos ago  see 28 tips  leave a tip


Customer help tips and suggestions from others


DreadinGeorgia:
30 Sep, 2009 (5 mos ago)
"Biggest chunk of money out of my monthly bills (except food) and worst customer service ever anywhere. Worst communication ever. In a class by themselves of utterly ..." read full tip » 6 of 11 found this useful

Neil Boykin:
14 Jan, 2010 (2 mos ago)
"I was having a problem with logging on to e-mail. I called AT&T customer assistance, which I had done before to no avail. When I spoke to your rep. we went over the ..." read full tip » 3 of 3 found this useful

(anonymous person)
25 Oct, 2009 (4 mos ago)
"I live in a rural area had major problems with AT&T--DSL issue- Spent about 30 hrs. on the phone with absolute incompetant/rude people who had no idea how to fix my ..." read full tip » 3 of 3 found this useful

Richard Johnson:
22 Jan, 2010 (1 mo ago)
"1. The rep told me she couldn't help me because I was not in OK. 2. She transferred me to the CA office, but I had to get past the usual robot menu." read full tip » 2 of 2 found this useful

kiddfan1:
04 Aug, 2009 (7 mos ago)
"Just as a heads up, the "customer service" department really has no interest in your service-other than if it is active so that they can sell you something. I used t..." read full tip » 2 of 2 found this useful
  Next 5 tips »   See ratings over time
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Tips and feedback from others

DreadinGeorgia:
30 Sep, 2009 (5 mos ago)
"Biggest chunk of money out of my monthly bills (except food) and worst customer service ever anywhere. Worst communication ever. In a class by themsel..." more »
 add your tip or story »  see all tips and stories (28) »



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