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<title>AFLAC reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about AFLAC customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>AFLAC review by ss</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/23658/" ></link>
<id>urn:uuid:941d1ae7-86ba-2f81-e486-974c555482a0</id>
<updated>2012-01-25T22:11:16+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: terrible customer service takes forever to get a claim proccessed..looking for new insurance company]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/23657/" ></link>
<id>urn:uuid:5d7cf6d3-6518-89bf-6f25-7275959dbc2c</id>
<updated>2012-01-25T22:11:08+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: terrible customer service takes forever to get a claim proccessed..looking for new insurance company]]></summary>
</entry>
<entry>
<title>AFLAC review by Totally Dissatisfied </title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/23517/" ></link>
<id>urn:uuid:954efe72-41eb-5dc2-f7e4-5e222fe4318e</id>
<updated>2012-01-22T11:29:07+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 2.0 out of 5: Poor.  Comments from customer: Aflac denies claims based on inability to read doctor's writing, and personal  judgments without honestly reviewing ICD codes and talking to doctors to gather complete, accurate information.  They will delay the approval of claims for several months ]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/23516/" ></link>
<id>urn:uuid:bff17ed1-248f-e35c-bf26-6366b5d5f1af</id>
<updated>2012-01-22T11:29:04+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 2.0 out of 5: Poor.  Comments from customer: Aflac denies claims based on inability to read doctor's writing, and personal  judgments without honestly reviewing ICD codes and talking to doctors to gather complete, accurate information.  They will delay the approval of claims for several months ]]></summary>
</entry>
<entry>
<title>AFLAC review by Still unhappy</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/22346/" ></link>
<id>urn:uuid:0f05546b-a53d-a1f1-b785-01890360e3bb</id>
<updated>2011-12-09T06:02:08+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Incredibly incompetent. Called to jump through hoops twice a year for 3 years now. They happily listen and give confirmation numbers but nothing happens. They still can't figure out why their own system can't access my life insurance policy so I can ]]></summary>
</entry>
<entry>
<title>AFLAC review by mabell</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/21334/" ></link>
<id>urn:uuid:dd508f8e-5f30-01a5-e299-403be8d0ccf3</id>
<updated>2011-11-02T16:15:44+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 3.0 out of 5: Average.  Comments from customer: I suggest using their "call back" system.  They were prompt in calling me back when they said they would.]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/16445/" ></link>
<id>urn:uuid:a0c38053-273d-133a-2bd0-0f01b8ee59bc</id>
<updated>2011-06-17T15:09:35+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 2.0 out of 5: Poor.  Comments from customer: Sent by claim check to the dentist (who I already paid) instead of me and then accused me I filled the form out wrong. Still waiting for a resolution...]]></summary>
</entry>
<entry>
<title>AFLAC review by cancersurvivor</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/7464/" ></link>
<id>urn:uuid:8b4e7cb8-333d-dd95-abcb-4dc5a7c3bf68</id>
<updated>2010-08-06T21:27:44+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 5.0 out of 5: Excellent.  Comments from customer: They have been awesome each time I have called. Ive been responded to quickly and by people who were keen on resolving my issues.]]></summary>
</entry>
<entry>
<title>AFLAC review by badazzmonie</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/4910/" ></link>
<id>urn:uuid:bd0c0e5b-026e-0cf3-5b56-161922b5b2c5</id>
<updated>2010-04-28T21:37:03+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: They will not pay me, i sent them all the imfo they asked for and they still on paid me for one thing i just got cut off state dis, and i need 1 more surgery. u call and dnt nobody know how to answer your question and then the phone get quite and the]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/3680/" ></link>
<id>urn:uuid:e2ac517d-a882-ee6f-9691-24beff5fe627</id>
<updated>2010-03-01T23:22:58+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: they would not tell us why i was rejected - rudeness i say]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/3141/" ></link>
<id>urn:uuid:78b25f47-47e4-3975-eac3-0d250e38d385</id>
<updated>2010-02-01T20:35:39+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: keep getting busy sign no p/u]]></summary>
</entry>
<entry>
<title>AFLAC review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/3063/" ></link>
<id>urn:uuid:9d6d268b-dc13-a6cc-1963-09ccc19e5c85</id>
<updated>2010-01-26T17:21:27+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 0.0 out of 5: Horrible.  Comments from customer: horrible]]></summary>
</entry>
<entry>
<title>AFLAC review by slayerswine</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AFLAC/2851/" ></link>
<id>urn:uuid:c06ac218-31de-2aa5-a56f-6e4338d59f69</id>
<updated>2010-01-08T23:52:31+00:00</updated>
<summary type="html" ><![CDATA[AFLAC rating from customer: 1.0 out of 5: Horrible.  Comments from customer: NO ONE EVER PICKED UP]]></summary>
</entry>
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